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Learn More About ISO 9001:2015

By: Marketing | Posted on: 19 Mar 2018

Learn More About ISO 9001:2015

What goes on behind the scenes as a company prepares to become ISO 9001:2015 certified? HSEQ Manager at Carbon Group, Noel Barrett, gives us an insight in to the process…


  1. Is this the first time that Carbon Group has received ISO 9001:2015 certification?
  2. Carbon first received certification to the then Standard (ISO 9001:1994) in 1998 and has maintained certification to the various ISO 9001 standard revisions thereafter, as they became current.

  3. What key abilities and procedures need to be demonstrated in order for a business or organisation to secure ISO 9001:2015 certification?
  4. In order to secure ISO 9001:2015, the company needs to be able to demonstrate to a third party auditor that it:

    • _ understands the context of the market in which it is operating and takes due regard in the planning of its operations so that all stakeholders, internal and external, receive due consideration.
    • _ displays, through its processes, the requisite leadership, planning, support, and operational measures to ensure the business is operating in a customer-focussed, efficient manner
    • _ demonstrates an ongoing commitment to performance evaluation and improvement throughout its activities.
  5. What are the crucial steps in the ISO 9001:2015 assessment/examination process?
  6. Firstly, the company needs to examine the business and social environment in which it is operating, and define its goals and targets taking these elements into account. Secondly, it then needs to plan to put in place the inputs and resources necessary to achieve these goals, and implement its plans through these resources.

    Thirdly, it needs then to examine, on a continuing basis, how well these targets and goals are being achieved; on how the various processes involved may be improved, to achieve the company business targets.

  7. Why is attaining ISO 9001:2015 certification considered to be such a prestigious accomplishment?
  8. The standard has world-wide recognition, and a reputation that has been established and maintained since the first ISO 9001 standard of 1987.

    The requirements of the ISO 9001 standards are upgraded regularly to ensure they are relevant to business needs, and provide value to holders of the certification. The latest standard 9001:2015, continues in that tradition.

  9. Risk-based thinking and the Plan-Do-Check-Act (PDCA) cycle are associated with ISO 9001:2015 certification. What are these methodologies?
  10. Although risk based thinking has been implicit in ISO 9001 in the past, it is now explicit. Its aim is to establish a systematic approach to risk, rather than treating it as a single component of a quality management system. By taking a risk-based approach, an organisation becomes proactive rather than purely reactive.

    Also known as the Deming Cycle, the PDCA (plan–do–check–act or plan–do–check–adjust) is an iterative four-step management method used in business for the control and continual improvement of processes and products. It is central to the operation of the Quality Management System.


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